General Information

Information about Rotterdam & The Netherlands

Most banks are open from Monday to Friday 09:00 till 17.00 hrs, and are closed on public holidays. Banks are closed on Monday mornings from 09.00 till 13.00 hrs.

The unit of currency is the Euro (€). Most banks have ATM machines. All major credit cards (such as Visa, MasterCard, American Express) are accepted in most of the restaurants, shops etc.

The Netherlands is located in a temperate weather region with moderate temperatures. In April and May the average daily temperature is between 11° C (52° F) – 16° C (61° F) and some rain can be expected.
For more information about the weather expectations in Rotterdam: Weather forecast Rotterdam.

Dining Out
Rotterdam is a wonderful place for food due to culinary developments in the city. No matter what the budget is, from simple workers’ eateries and sidewalk cafes to posh culinary palaces with waiters.

The voltage in the Netherlands is 220 volts. The selected hotels have a 220-volt outlet for shavers, but travellers are advised to bring a power converter and an adapter for two-prong, round plugs with side grounding contacts.

Emergency phone numbers
For emergencies dial 112.

Taxis are also available 24 hours a day, seven days a week. This chauffeured form of transport may be in a car, but the options also include a tuk-tuk (rickshaw) or a bicycle taxi.
• Rotterdamse Taxi Centrale (RTC) / +31-10-462 60 60
• Rotterdam Airport Taxi +31-10-262 04 06
• Tuk Tuk Company Rotterdam / flag it down on the street

Rotterdam Water Taxi
The Rotterdam water taxi is a nice means of transportation to travel to some of the downtown locations North and South of the Maas River.
You can be picked up at other spots along the river, if wanted.
Trips to Kinderdijk, Spijkenisse and Krimpen a/d Lek and Rotterdam harbour sightseeing trips are also possible.
Phone: +31-10-4030303

Shopping in Rotterdam
The shops are open from 9:00 to 18:00 from Monday to Saturday. On Friday evening shops are open up till 21:00 pm. Shops do not close for lunch.

Telephone System
To call a number in The Netherlands from abroad, dial your international dialling code, followed by 31 [country code for The Netherlands], then the area code [without the first zero] and the local number. Some important area codes:
Rotterdam [0]10
The Hague and Scheveningen [0]70
Amsterdam [0]20
Utrecht [0]30.

The Netherlands is 1 hour ahead of Greenwich Mean Time (GMT) in the winter. This is the same time as in Western Europe and parts of Central Continental Europe.

Value-added tax and service charges are included in hotel, restaurant, shopping bills and taxi fares. Tips for extra service are always appreciated but not necessary. It is customary to give taxi drivers and waiters a tip of about 10 per cent.

Travel and visa
All participants must have a valid passport in order to enter The Netherlands. Citizens of some countries may need to obtain a visa before arrival. For further information please contact the nearest Dutch Embassy or Consulate to check visa regulations. Delegates must, of course, meet the normal requirements, i.e. they must possess valid travel documents and sufficient means of support. Delegates requiring a visa for entry to The Netherlands are strongly advised to make their application in their home countries at least three months before the intended date of travel. Visa application procedures are easier when the acknowledgement of registration is included.

For further information about the Netherlands please visit
For more information about Rotterdam please visit

Click here for a Rotterdam city map.